Many older adults end up needing the services of a nursing home. These facilities offer care to individuals who are unable to live on their own.
Unfortunately, not all care homes offer a high standard of service, and issues with neglect or abuse can happen. If you suspect your loved one may be suffering, you can become his or her advocate to end any mistreatment.
Gather evidence
The first step is to observe and document any signs of abuse or neglect. You should note unexplained injuries, changes in behavior or poor living conditions. Take detailed notes and photographs if possible. This information can help back up your claims when discussing your concerns with the nursing home staff or authorities.
Communicate concerns
Communicate your concerns directly with the nursing home staff. Be firm but respectful in your approach. Describe the specific issues, and ask for a plan of action to address them. You will want to follow up on these discussions to ensure that they take the necessary steps. Be persistent if needed.
If you are not satisfied with the response from the nursing home staff, consider reaching out to the ombudsman program. Ombudsmen have training as advocates to help resolve issues between residents and nursing homes. They can also provide information about your rights and options for further action.
Involve others
Consider involving other family members or friends in advocating for your loved one. A united front can be more effective in getting the attention of nursing home staff and ensuring they take your concerns seriously.
If you believe that your loved one is in immediate danger, do not hesitate to contact the authorities. This can include local law enforcement or adult protective services. They can conduct an investigation and take action to protect your loved one from harm.
